Policy

Our focus is on building relationships with our guests by providing you with the highest levels of quality and cleanliness, doing our best to take care of you, and dealing with you fairly and reasonably. We stand behind our goods and services and want you to be satisfied with them.

Thank you for continued support of our business,

-Vatsana Staff 

Salon Policies 

  • We have a NO REFUND policy for all salon services. In the event that you are not completely satisfied, please let us know at the time of your service or no later than 48 hours after. If we choose to provide complimentary corrective service appointment, we will schedule it for the first available time within five days of your initial appointment.

  • Manicures are not guaranteed, but we will touch up a chip within 24 hours of your service.

  • We offer complimentary repair for gel and dip powder manicures for seven days from the date of your original service. To schedule a repair simply call our front desk and provide the name of the tech as well as the date of your original service.

  • Unopened retail products may be returned with original receipt for full refund to the tender they were purchased with for seven days from purchase.

  • You may exchange unopened items with no receipt or receive salon credit for fourteen days from the date of purchase.

  • Vatsana Beauty Lounge is not responsible for loss or damage to personal belongings. Please keep all valuables with you during your appointment.

  • Payment Methods - cash, VISA, MasterCard, Discover, and Vatsana Beauty Lounge Gift Cards.

  • Gift Cards cannot be exchange for cash, nor will cash be given in exchange for unused balances. Gift Cards are non-refundable, but they are transferable. Vatsana Beauty Lounge is not responsible for lost, stolen or damaged Gift Cards, or any unauthorized credit use. Gift Cards expire one year from the original date of purchase.

  • Children are welcome by appointment only. Young children in carriers/strollers may not be placed in the service areas or held in the lap during an appointment. While this policy helps to ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind. Our salon is not child proof. Sharp implements and chemicals make for a potentially dangerous environment for young children. Please make all necessary child arrangements prior to your visit.

  • To ensure a healthy atmosphere, smoking is not allowed.

Complimentary corrective services are subject to approval by management and will only be offered in the instance of technician error, which does not included changing your mind about Polish/gel/dip powder color at the end of your appointment.

Meadowbrook Market Place

821 Meadowbrook Rd. Ste 3 

Waukesha, WI 53188

262.513.2852

HOURS

Sunday - Closed

Monday -  Friday 9am - 7pm

Saturday - 10am - 6pm